No judgment
There are no silly questions. The goal is to make the tech feel easy for them.
About Digital Daughter
Why I started Digital Daughter.
Hi, I'm Kayla.
I've worked in tech for years: figuring out why something isn't working, fixing it, and explaining it clearly, without the jargon.
I started Digital Daughter because so much of the tech support for aging parents lands on their adult kids. The "can you just look at this" calls pile up, and helping over the phone gets frustrating on both ends.
So I became the patient go-between. Your parents get someone who never sighs or rushes, and you get to be their kid again, not their help desk.
View Kayla's LinkedIn profileA calmer kind of tech support
My tech background means I troubleshoot carefully instead of guessing, and make sure your parent understands each step before we move on.
Most of it is everyday stuff: a changed phone setting, a printer that won't connect, a password prompt, a scary-looking text. Small things, but the kind that used to become your problem.
You set up the membership; I become your parent's go-to. Steps get written down so they're easy to remember later.
Plain-English help
Steps are explained slowly and written down so they're easy to remember later.
Wherever they are
Remote help anywhere in the U.S., plus in-person visits around Denver.
Remote nationwide, in-person around Denver
Digital Daughter is a woman-owned service helping aging parents and their families with phones, computers, Wi-Fi, printers, accounts, and scam safety.
See what's included