Phones and tablets
Contacts, photos, apps, video calls, storage, and the settings that keep tripping them up.
Tech help for mom and dad
Be their kid again, not their tech support.
A patient tech person for your parents. Basically your family IT department, minus the attitude.
From $79/month. Remote help nationwide, in-person around Denver.
Cancel anytime
Works nationwide
Woman-owned
Sound familiar?
The calls that keep coming to you.
What we handle for them
The everyday tech that turns into a phone call to you.
Home internet and printers
Wi-Fi, printers, streaming apps, smart TVs, and slow computers, without you driving over.
Confidence to do more
Video calls with the grandkids, photos, online orders, and the confidence to try new things, with someone patient in their corner.
How it works
Getting started is simple.
1
Sign up in minutes
Start the membership online or over the phone. You set it up, so your parent doesn't have to.
2
We meet them where they are
Help comes by phone, video, or text, anywhere in the U.S. In-person visits around Denver.
3
They get confident
Patient help whenever they need it, so the frustrated calls stop coming to you.
Patient help, in plain English.
We go at your parent's pace, never rush, and never make them feel silly. Steps get written down so they can do it themselves next time.
Questions
Before you sign up
Can I set this up for my parent?
Yes. Most members are adult children. You handle sign-up and billing; we become your parent's go-to tech person.
My parents aren't in Denver. Can you still help?
Yes. Memberships are remote and work anywhere in the U.S. In-person visits are Denver-only, at a member rate.
Will you reset passwords or log into their accounts?
No, and that's on purpose. For your parent's security, we never ask for passwords or log into bank, email, or other accounts ourselves. Instead, we walk them through it step by step and leave a simple written guide so they can do it safely on their own.
What can you actually help with?
Phones, tablets, computers, Wi-Fi, printers, smart TVs, email, photos, video calls, online orders, and spotting scams. If it has a screen or a plug, we can probably help.
How does the help actually happen?
By phone, video, or text, whenever something comes up. Your parent gets two help sessions a month plus quick questions in between. Near Denver, we can also visit in person.
Will my parent feel talked down to?
No. Every call is patient and judgment-free, and we explain things in plain English, at their pace.
What if my parent won't remember, or doesn't want to learn?
Both are completely normal, and we work with either. Some parents want to understand how things work, and we teach them slowly at their own pace. Others would rather just have it handled and be able to ask again next time without feeling silly, and that is just as welcome. If they forget and ask the same thing again, we simply walk them through it again, kindly, with no sighing and no "I already showed you this."
How do I cancel?
It's month-to-month with no contract. Cancel anytime, and you can always reach us at (720) 722-5883.