Can I set up tech help for my aging parent?

Yes. Most Digital Daughter members are adult children setting up help for a parent. You handle the sign-up and billing, and we become your parent's patient go-to tech person.

Does my parent have to live in Denver?

No. Memberships are remote and work anywhere in the United States by phone, video, and text. If your parents are in the Denver metro area, we can also visit in person, and members get a discounted visit rate.

How much does Digital Daughter cost?

The membership is $79 per month for your parent. It includes two remote help sessions a month by phone or video, plus quick questions in between, short texts or calls like 'is this a scam?', answered the same or next day. In-person Denver visits are $120 for the first hour, or $95 for members.

Tech help for mom and dad

Be their kid again, not their tech support.

A patient tech person for your parents. Basically your family IT department, minus the attitude.

See what's included

From $79/month. Remote help nationwide, in-person around Denver.

Cancel anytime Works nationwide Woman-owned

Three ways we help

Find the right fit.

For families

Helping your aging parents

Set your mom or dad up with a patient, friendly tech person. Ongoing help by phone, video, and text, plus in-person visits around Denver.

See membership plans →

For older adults

Help for yourself

Want a hand with your own phone, computer, or tablet? Start with a free 10-minute call and someone who takes their time and never rushes you.

Start with a free call →

For communities

Senior living programs

Bring a patient technology enrichment program to your residents, with group classes and one-on-one sessions. Start with a free demo class.

See community programs →

Sound familiar?

The calls that keep coming to you.

The same question, for the tenth time. We'll answer it, patiently. The "my email won't open" text. They send it our way instead. The "is this a scam?" worry. We teach them to spot the fakes.

What we handle for them

The everyday tech that turns into a phone call to you.

Phones and tablets

Contacts, photos, apps, video calls, storage, and the settings that keep tripping them up.

Home internet and printers

Wi-Fi, printers, streaming apps, smart TVs, and slow computers, without you driving over.

Confidence to do more

Video calls with the grandkids, photos, online orders, and the confidence to try new things, with someone patient in their corner.

How it works

Getting started is simple.

Sign up in minutes

Start the membership online or over the phone. You set it up, so your parent doesn't have to.

We meet them where they are

Help comes by phone, video, or text, anywhere in the U.S. In-person visits around Denver.

They get confident

Patient help whenever they need it, so the frustrated calls stop coming to you.

What families say

Real people, real relief.

"I trust my email a lot more since I started working with Kayla."

Allison S.

"Kayla helped my mom get so much more confident with her phone. She barely needs to call me for help anymore."

Alicia M.

Patient help, in plain English.

We go at your parent's pace, never rush, and never make them feel silly. Steps get written down so they can do it themselves next time.

How it helps

Why I started Digital Daughter

Hi, I'm Kayla.

My dad was 50 when he had me, so growing up, everyone thought he was my grandpa. He was never a tech guy, but he always made sure my brother and I had access to technology. I still remember him using his tax return one year to buy us our first Gateway computer from the local computer store. My brother and I figured out so much on that computer just by messing around with it.

Meanwhile, my dad was doing his best to keep up too. Learning how to print his own pictures was a big deal. Playing Solitaire on the computer was a big deal.

But we grew up, and technology just kept going. Flip phones became smartphones. Cable became streaming. Wi-Fi passwords changed. Apps updated or disappeared completely. Video calling became a thing. Twitter became a thing.

"What's a tweet?"

At some point, helping my dad with technology basically became a part-time job.

One of my favorite memories is setting up Netflix for him. He called me one day and asked, completely seriously, "Have you ever watched one of them movies that NEVER ends?" It took us a while to figure out what he was talking about. He had started watching a TV show, Netflix kept autoplaying the next episode, and he thought he had been watching the same movie for about 13 hours. I still laugh when I think about it.

But as my dad got older and started having memory problems, the funny tech calls became harder.

How do I log in again?How do I send a text?Where did my email go?What's my password?Can we video call? I forgot how.

I wanted to help him. Of course I did. But when you're trying to troubleshoot something for the tenth time, you're frustrated, they're frustrated, and somehow a Wi-Fi password turns into an argument. And I hate that some of the time we had left together was spent like that.

That is a huge part of why I started Digital Daughter.

I want to be the person your parent can call when they can't figure out their phone, their TV stops working, they forgot how to get into their email, or an app changed everything around again.

Not because you don't want to help them.

Because sometimes you just want to be their daughter. Or their son. Or their family.

You shouldn't have to spend every phone call troubleshooting a password or trying to explain where the settings button went.

Let me do that part.

I'll answer the questions. I'll explain it without making them feel bad for not knowing. I'll repeat myself if I need to. And if Netflix starts playing a 13-hour movie, we'll figure that out too.

You get to spend your time with your parent being their family.

I'll handle the tech.

Kayla, Founder

Questions

Before you sign up

Can I set this up for my parent?

Yes. Most members are adult children. You handle sign-up and billing; we become your parent's go-to tech person.

My parents aren't in Denver. Can you still help?

Yes. Memberships are remote and work anywhere in the U.S. In-person visits are Denver-only, at a member rate.

Will you reset passwords or log into their accounts?

No, and that's on purpose. For your parent's security, we never ask for passwords or log into bank, email, or other accounts ourselves. Instead, we walk them through it step by step and leave a simple written guide so they can do it safely on their own.

What can you actually help with?

Phones, tablets, computers, Wi-Fi, printers, smart TVs, email, photos, video calls, online orders, and spotting scams. If it has a screen or a plug, we can probably help.

How does the help actually happen?

By phone, video, or text, whenever something comes up. Your parent gets two help sessions a month plus quick questions in between. Near Denver, we can also visit in person.

Will my parent feel talked down to?

No. Every call is patient and judgment-free, and we explain things in plain English, at their pace.

What if my parent won't remember, or doesn't want to learn?

Both are completely normal, and we work with either. Some parents want to understand how things work, and we teach them slowly at their own pace. Others would rather just have it handled and be able to ask again next time without feeling silly, and that is just as welcome. If they forget and ask the same thing again, we simply walk them through it again, kindly, with no sighing and no "I already showed you this."

How do I cancel?

It's month-to-month with no contract. Cancel anytime, and you can always reach us at (720) 722-5883.